Shipping policy
SHIPPING POLICY
Last updated: September 23, 2026
MADE-TO-ORDER PRODUCTION
Redeemed & Restored products are made to order. Each order must be produced before it can be shipped. Production time and shipping time are separate, and delivery estimates are not guaranteed.
SHIPPING AND DELIVERY ESTIMATES
Any estimated production, shipping, or delivery date displayed during checkout or in an order notification is an estimate only. Delays may occur because of production volume, product availability, carrier operations, weather, holidays, customs processing, or other circumstances outside our control.
TRACKING
When tracking is available, tracking information will be sent using the contact information provided with the order. Tracking may take time to update after a shipping label is created.
MULTIPLE PACKAGES
Items from the same order may be produced or shipped separately. Customers may receive more than one package and more than one tracking number.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout. Contact us immediately if you notice an error.
Address changes are not guaranteed. Once production or shipping has begun, we may be unable to change the address. Redeemed & Restored is not responsible for delays, failed delivery, or additional costs caused by incorrect or incomplete information supplied by the customer.
DELIVERY ISSUES
If tracking shows a delivery problem or your package appears lost, contact us at keinvestsllc@gmail.com with your order number and tracking information.
If tracking shows that a package was delivered but you cannot locate it, check the delivery location, household members, neighbors, and the carrier before contacting us.
INTERNATIONAL ORDERS
When international shipping is available, the customer is responsible for any customs duties, import taxes, fees, or charges imposed by the destination country unless checkout expressly states otherwise. Customs processing may delay delivery.
ORDER CHANGES AND CANCELLATIONS
Cancellation or change requests may be considered only before production begins and are not guaranteed. Once production begins, an order cannot be canceled or changed.
CONTACT
Redeemed & Restored
Email: keinvestsllc@gmail.com
Phone: +1 561-617-0987
Address: , United States