Refund policy
RETURN, REFUND, AND CANCELLATION POLICY
Last updated: September 23, 2026
Redeemed & Restored products are made to order specifically for each customer. Because production begins shortly after an order is placed, all sales are final except where required by applicable law or when an item arrives damaged, defective, misprinted, or incorrect.
RETURNS AND EXCHANGES
We do not accept returns or exchanges for:
• Change of mind or buyer’s remorse
• Ordering the wrong size, color, style, or quantity
• Incorrect or incomplete shipping information supplied by the customer
• Normal variations in color, placement, or appearance resulting from differences between screens and the finished printed product
Please review the product description, size information, selected options, shipping address, and order details carefully before placing your order.
DAMAGED, DEFECTIVE, MISPRINTED, OR INCORRECT ITEMS
If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us promptly at keinvestsllc@gmail.com.
Include:
• Your order number
• A description of the problem
• Clear photographs showing the item and the issue
• A photograph of the shipping package or label when relevant
Do not mail an item back unless Redeemed & Restored provides return instructions. Unauthorized returns may not be accepted.
After reviewing the information provided, we may offer an appropriate remedy, which may include a replacement or refund. Eligibility and the available remedy will be determined based on the verified issue and applicable law.
CANCELLATIONS AND ORDER CHANGES
Cancellation or change requests may be considered only if production has not started. Requests are not guaranteed because made-to-order products may enter production shortly after an order is submitted.
Once production has begun, the order cannot be canceled or changed.
Contact us as soon as possible at keinvestsllc@gmail.com with your order number and requested change. Submitting a request does not confirm that an order has been canceled or modified. A cancellation or change is effective only after Redeemed & Restored confirms it in writing.
REFUNDS
Approved refunds are issued to the original payment method. The time required for a refund to appear depends on the customer’s bank or payment provider.
SHIPPING PROBLEMS
Shipping delays do not automatically qualify an order for a refund. If tracking shows a delivery problem or your package appears lost, contact us so we can review the shipment information and available options.
CONTACT
Redeemed & Restored
Email: keinvestsllc@gmail.com
Phone: +1 561-617-0987
Address: , United States